Job Detail
Description
- Welcome and professionally assist visitors, clients, and employees.
- Manage the reception desk and ensure a welcoming and organized environment.
- Answer, screen, and direct incoming calls to the relevant departments.
- Maintain visitor records and issue visitor passes where required.
- Handle incoming and outgoing correspondence, courier, and mail.
- Coordinate with relevant departments regarding visitor appointments and meetings.
- Manage meeting room bookings and assist with meeting arrangements.
- Respond to basic inquiries and provide accurate information to visitors and callers.
- Maintain front-desk documentation, registers, and records.
- Coordinate with security and administration teams for visitor management.
- Receive and guide guests during official events and meetings.
- Maintain confidentiality of company and visitor information.
- Report any reception, facility, or visitor-related issues to the concerned department.
- Perform other administrative and front-office duties assigned by management.
Experience And Qualification
- Bachelor’s degree in Business Administration, Management, Hospitality, or a related field.
- 1–2 years of relevant experience in front desk, reception, customer service, hospitality, or administration.
- Excellent verbal and written communication skills.
- Professional appearance and strong interpersonal skills.
- Good command of MS Office.
- Strong organizational and multitasking abilities.
- Customer-service oriented and courteous.
- Ability to remain calm and professional under pressure.
- Good coordination and time-management skills.
Specific Requirements
PositionPurpose
We are looking for a professional, well-groomed, and customer-focused Front Desk Officer to manage the reception area, welcome visitors, handle calls and correspondence, and provide efficient front-office support while maintaining a professional image of the organization.
Front Desk Officer - Beverly Center