Job Detail
Description
- Supervise and coordinate the daily activities of housekeeping staff.
- Assign duties, prepare work schedules, and monitor staff attendance and performance.
- Ensure cleanliness and hygiene standards are maintained across all assigned areas.
- Conduct regular inspections and ensure deficiencies are addressed promptly.
- Train and guide housekeeping staff on cleaning procedures, safety, and service standards.
- Monitor the availability and proper usage of cleaning materials, equipment, and supplies.
- Maintain housekeeping checklists, inspection reports, and inventory records.
- Coordinate with Operations, Maintenance, Security, and other departments to resolve issues.
- Handle housekeeping-related complaints and ensure timely resolution.
- Ensure compliance with health, safety, and organizational SOPs.
- Monitor staff grooming, discipline, and professional conduct.
- Report maintenance issues, damages, or safety hazards to the relevant department.
- Ensure proper handling and storage of housekeeping equipment and chemicals.
Experience And Qualification
- Education: Minimum Intermediate; Diploma/Certification in Hospitality or Housekeeping will be an advantage.
- Experience: 2–4 years of relevant housekeeping/hospitality experience, preferably in a supervisory role.
- Strong knowledge of cleaning procedures, hygiene standards, and housekeeping operations.
- Good team management and communication skills.
- Ability to work under pressure and manage multiple tasks.
- Strong attention to detail and problem-solving abilities.
- Proficiency in basic reporting and record keeping.
Specific Requirements
PositionPurpose
We are looking for a responsible and detail-oriented Housekeeping Supervisor to oversee daily housekeeping operations, ensure high standards of cleanliness and hygiene, and supervise housekeeping staff across assigned areas.
Housekeeping Supervisor